Client Outcomes

What happens when
operations run themselves.

Real outcomes from real engagements. Every case study below represents a US service business that decided their time was worth more than their manual workflows.

15–25 hrs

Reclaimed per week, on average

60 days

Typical payback period

3.8×

Average 12-month ROI

100%

Deployment completion rate

Case Study

Civil Engineering Firm

18 employees · Growth tier

18 employees Growth Plan

The Challenge

Manual follow-up on project proposals consumed 12+ hours a week across the principal and two project managers. Deals were stalling and follow-ups were inconsistent.

What We Built

Automated CRM pipeline with proposal tracking, follow-up sequencing, and status alerts. Integrated with their existing project management software.

We went from drowning in follow-up emails to a pipeline that runs itself. Closed 31% more contracts in the first quarter after OpsRova built our CRM system.
Principal, civil engineering firm

Results

31%

More contracts closed

19 hrs

Reclaimed per week

90 days

To full deployment

Case Study

Physical Therapy Practice

11 employees · Essentials tier

11 employees Essentials Plan

The Challenge

New patient onboarding required 6 manual touchpoints across scheduling, intake forms, insurance verification, and appointment reminders. Staff were spending 3–4 hours per new patient.

What We Built

End-to-end onboarding automation connecting their scheduling platform, EHR, and communication tools — reducing manual touchpoints from 6 to 1.

Our front desk staff went from drowning in intake paperwork to actually talking to patients. The automation handles everything from the moment someone books online.
Principal, physical therapy practice

Results

83%

Faster patient onboarding

22 hrs

Admin time saved monthly

4.2×

ROI in first 6 months

Case Study

Marketing Agency

27 employees · Operator tier

27 employees Operator Plan

The Challenge

Client reporting required pulling data from 6 platforms manually each month — consuming 40+ hours across account managers and producing reports that arrived inconsistently.

What We Built

Automated reporting pipeline aggregating data from all platforms, generating branded PDF reports, and delivering them to clients on a fixed schedule — with a Slack summary for each account team.

Reporting used to be our least billable, most exhausting activity. Now it just happens. We reallocated those hours to strategy work our clients actually pay premium rates for.
Principal, marketing agency

Results

43 hrs

Saved per month

100%

On-time report delivery

$8,200

Monthly labor cost recovered

Your Results Here

This could be your operation.

The businesses above started exactly where you are — too many manual processes, not enough time to fix them. A free Automation Audit is where every OpsRova engagement begins.

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Start the Same Way

Every case study above
started with an Audit.

60 minutes. No cost. No commitment. A written assessment of your three highest-value automation opportunities — with projected time and revenue impact.